Privacy Statement

The ACT Government has created this privacy statement to demonstrate its firm commitment to protecting personal privacy. This statement addresses collection, use, security of and access to information that may be obtained through the use of the Business Development website. This notice covers the following topics:

  • information collected;
  • purpose for collecting this information and use of information; and
  • public disclosure.

Other privacy issues

  • access and Correction of Personal Information;
  • Cookies;
  • Security;
  • Digital Certificates;
  • Online Credit Card processing;
  • Disclaimer; and
  • Business Development Contact Information.

This website complies with the requirements for Commonwealth and ACT Government web portals namely the Privacy Act 1988 and the Privacy Commissioner's Guidelines for Federal and ACT Government World Wide Web portals.

Information collected

When you visit this website to browse or download information, we automatically collect and store the following information about your visit:

  1. The Internet Protocol address and a component of the domain name used (eg: .com, .net, .gov, .au etc.). The Internet Protocol address is a numerical identifier assigned either by your Internet service provider or directly to your computer. We use the Internet Protocol address to direct Internet traffic to you where this is required.
  2. The type of browser and operating system you used.
  3. The date and time you visited this portal.
  4. The web pages or services you accessed at this portal.
  5. The time spent on individual pages and the portal overall.
  6. Which files are downloaded.

This website also collects contact information (e.g. postal and email address). However, we do not use these details unless you choose to provide this information. The reason for collecting this information will be displayed on the appropriate page or within the help screen associated with the page. In that event your details will only be used for the purpose for which you provided them and will not be added to any mailing list unless you ask for this to be done. We will not use your details for any other purpose, and will not disclose them to other persons or organisations without your consent.

‘Personal information’ means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

We collect no personal information about you unless you voluntarily participate in an activity that asks for information (e.g. sending an email, participating in a survey or enrolling in a seminar). If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of this website. In some instances this information is required under law, further information is available on the forms or pages where this is applicable.

The Internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet. Information submitted unencrypted via email or web forms may be at risk of being intercepted, read or modified. If you do not wish to email or send an online form to Business Development you can send a postal mail to the address at the end of the page.

Use of personal information collected

The information we automatically collect or store is used to improve the content of our web services and to help us to understand how people are using our services. Information you provide in relation to surveys, feedback or seminars is strictly used for the purpose you provided it.

Business Development analyses the website logs to continually improve the value of the services available on our site. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that browse the this website.

Other information you provide voluntarily is used for delivering the documents or services you requested and in case we need extra information for clarification. Survey information is used for the purpose designated. Where information is provided to another agency, a statement in accordance with the Information Privacy Principles 1 to 3 in the Privacy Act 1988 as to whom the information is supplied and for what purpose will be clearly identified.

If you complete financial transactions through this website you are passed through to Canberra Connect's web portal before the payment is made. Refer to the Canberra Connect Privacy Statement.

Cookies

The Business Development website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies and JavaScript code to enable analysis on usage of this website. The data collected about your use of this web portal, (including your IP address) will be transmitted to and stored on Google's servers. Google will use this data for the purpose of compiling reports on website activity for us and providing other services relating to website activity and internet usage.

Google will not collect personal information about you and the reports provided by Google to us will only contain aggregate non personal data about your use of this web portal. (These reports may contain data relating to pages viewed, files downloaded or the completion of online subscriptions). We will use the data collected by Google Analytics to improve how this web portal functions. For example we can use the data to check whether customers are having problems finding information and make access to information as easy as we can.

Google may transfer this data to third parties where required to do so by law, or where third parties process this data on Google's behalf. Google will not associate your IP address with any personal information you may have previously provided to Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this, you may not be able to fully use this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Public Disclosure

In the ACT, the Privacy Act 1988 ensures that government is open and that the public has a right to access their personal information maintained by the ACT Government. The extent of personal information maintained by the Business Development website and any disclosures that occur are identified in the Privacy Digest issued annually by the Privacy Commissioner.

Security

Business Development has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring and auditing. Security measures have been integrated into the design, implementation and day-to-day practices of this website's operating environment as part of a continuing commitment to risk management.

We have security measures in place to protect the information you send us against loss, misuse and alteration. This website is hosted in a DSD accredited secure environment.

Business Licence Information Service (BLIS) sessions are established using Secure Sockets Layer (SSL) to provide authentication of the system you are deling with and encryption of all traffic to and from the system.